At StudyFRCEM ("we," "our," or "us"), we value your privacy and are dedicated to protecting your personal data. This Privacy Policy details how we collect, use, disclosure, and safeguard your information when you access our website and services.
By using our Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information that you provide directly to us when you create an account, subscribe to our services, or communicate with us.
- Personal Account Data: Name, email address, password, and medical grade/level.
- Payment Data: Billing address and payment method details (processed securely by Stripe).
- Usage Data: Information about how you use our platform, including quiz scores, time spent, and performance analytics.
- Technical Data: IP address, browser type, device details, and operating system.
2. How We Use Your Information
We use the collected information for specific purposes related to providing and improving our services:
Service Delivery
To provide access to the question bank, process payments, and track your study progress.
Personalization
To generate performance analytics and personalized study recommendations for you.
Communication
To send you important account updates, newsletters, and support responses.
Support & Security
To investigate and prevent fraudulent transactions and unauthorized access.
4. Data Security
We implement appropriate technical and organizational security measures to protect your data. All sensitive data is encrypted during transmission using SSL technology.
While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet is 100% secure.
5. Your Rights (GDPR & UK Data Protection)
Under data protection laws, you have specific rights regarding your personal data:
- Right to Access: You can request copies of your personal data.
- Right to Rectification: You can request correction of inaccurate information.
- Right to Erasure: You can request deletion of your personal data.
- Right to Data Portability: You can request transfer of your data to another organization.
7. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us: